Can I withdraw money from my eNaira wallet account?
Yes, you can withdraw money from your eNaira wallet account through your linked bank account, via bank transfer, or through the eNaira mobile app lite version using the eNaira Swap or any of the participating banks or their agents.
How long does it take for my eNaira transaction to be completed?
The time it takes for eNaira transactions to be completed depends on the specific transaction type, network availability, and other factors. However, eNaira transactions are generally faster and more efficient than traditional payment methods.
What is a Bronze Wallet or Tier 0?
Our Bronze Wallet, also known as Tier 0, offers a simple start for anyone who doesn't have a NIN or BVN. This tier includes phone number verification, a withdrawal limit of ₦500, a daily transaction limit of ₦20,000, and a wallet limit of ₦20,000. It's a great option for those who are just getting started with our service.
What is a Silver Wallet or Tier 1?
Our Silver Wallet, also known as Tier 1, is designed for individuals who have a National Identity Number (NIN) and want to access more features. This tier includes NIN verification, a daily transaction limit of ₦50,000, and a wallet limit of ₦300,000. It's perfect for those who need more flexibility and control over their finances.
What is an eNaira Gold Wallet or Tier 2?
Our Gold Wallet, also known as Tier 2, is designed for individuals who have a bank account with a BVN identity and want access to our most advanced features. This tier includes BVN verification, a daily transaction limit of ₦200,000, and a wallet limit of ₦500,000. It's the perfect choice for those who need higher limits and greater flexibility when managing their finances.
What is an eNaira Platinum Wallet or Tier 3?
Our Platinum Wallet, also known as Tier 3, is designed for individuals who have a bank account with a BVN identity and want access to our most advanced features. This tier includes BVN verification through physical walk-in to their bank, a daily transaction limit of ₦1,000,000, and a wallet limit of ₦5,000,000. It's the ultimate choice for those who require the highest limits and the most advanced features when managing their finances.
What is the maximum amount I can transact using eNaira?
The maximum amount you can transact using eNaira depends on your eNaira account level. For example, Tier 1 accounts, the maximum daily transaction limit is ₦50,000, while for Tier 3 accounts, the maximum daily transaction limit is ₦1 million.
How do I verify and upgrade my eNaira wallet account to a higher Tier?
To verify your eNaira account, you need to provide the necessary personal information and documents required for KYC compliance. This includes providing a valid government-issued ID, a clear photograph of yourself, and other relevant information.
How do I withdraw money from my eNaira Wallet account?
You can withdraw money from your eNaira account by transferring it to your linked bank account, or by using eNaira Swap Service on the eNaira lite or through an ATM with your eNaira debit card.
What are the different eNaira wallet account types available?
The different eNaira wallet account types available are Bronze, Silver, Gold, and Platinum. We also have Merchant Wallet for Businesses and Min-Merchants for SMEs.
Is it possible to upgrade my eNaira account type?
Yes, it is possible to upgrade your eNaira account type by providing additional information and meeting the eligibility criteria for the desired account type.
How long does it take to open an eNaira wallet account?
The time it takes to open an eNaira account may vary depending on the verification process and any additional information required.